Wednesday, May 14, 2008

What's your best customer service experience?

I've seen a lot of service-oriented companies provide their employees with posters saying "The Customer is always right!", "Customer is King!" or something else along those lines. While I do not expect to be treated like a Queen, at the very least, I would want the customer service representative to acknowledge my concerns and address it in a timely and efficient manner.

What do you think?

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